Assessor Resource

TLIX0016X
Manage outsourced supply chain operations

Assessment tool

Version 1.0
Issue Date: May 2024


This unit of competency describes the skills and knowledge required to manage outsourced supply chain operations. It includes planning and confirming contracted services, determining the capacity of contracted services, managing contracted services and reporting on contracted services.

Outsourced supply chain operations, Third/Fourth Party Logistics (3PL/4PL) contracted services, typically use a variety of resources, capabilities and technology to manage parts or complete supply chain operations. Contracted services can include transportation, warehousing, inventory management, container receipt and de-stuffing, order management and processing, cross docking, sourcing, procure to pay, customs brokerage and freight forwarding.

The unit is applicable to those with team leadership responsibilities within a supply chain.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all requirements of the elements and performance criteria on at least one occasion and includes

accessing critical real time data of supply chain contracted services

confirming contracted services prequalification list and procurement processes to ensure value for money

confirming management plan for contracted services including Key Performance Indicators (KPIs)

determining compliance and actioning non-compliance remediation

identifying legislation, regulations, codes of practice and industry standards

identifying outsourced supply chain operations conducted through Third/Fourth Party Logistics (3PL/4PL) contracted services

managing dispute resolution and termination processes for contracted services

monitoring contracted services operations and practices

monitoring contracted services using an approved management system

monitoring contracts and contractual obligations

preparing reports on outsourced supply chain operations and compliance of contracted services

recommending potential contract services

reviewing contracted services performance

reviewing contracted services pricing models

undertaking continuous improvement actions including making recommendations on potential contracted services

validating supply chain contracted services integrity of practice

verifying contracted services credentials, capacity and technology systems.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all requirements of the elements and performance criteria and includes knowledge of

circular economy principles in relation to addressing sustainability practices in outsourced supply chain operations

continuous improvement principles

contracted services compliance system and non-compliance remediation

contracted services management plans including Key Performance Indicators (KPIs)

contracts and contractual obligations

critical real time data systems

dispute resolution and termination processes

integrity principles

legislation, regulations, codes of practice and industry standards relevant to contracted services

management systems used for tracking performance of contracted services

prequalification lists and procurement processes for contracted services

price modelling for contracted services

review and report requirements

supply chain stakeholders

types of Third/Fourth Party Logistics (3PL/4PL) contracted services used in supply chains.

Assessors must hold credentials specified within the Standards for Registered Training Organisations current at the time of assessment.

Assessment must satisfy the Principles of Assessment and Rules of Evidence and all regulatory requirements included within the Standards for Registered Training Organisations current at the time of assessment.

Assessment must occur in workplace operational situations where it is appropriate to do so. Where this is not appropriate, assessment must occur in simulated workplace operational situations that replicate workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment must include access to a range of

exercises, case studies or other simulations

materials and tools including digital supply chain equipment used in industry

documentation including organisational policies and procedures, industry standards, regulations, codes of practice, operational manuals and equipment specifications.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions may be found in the Companion Volume Implementation Guide.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all requirements of the elements and performance criteria on at least one occasion and includes

accessing critical real time data of supply chain contracted services

confirming contracted services prequalification list and procurement processes to ensure value for money

confirming management plan for contracted services including Key Performance Indicators (KPIs)

determining compliance and actioning non-compliance remediation

identifying legislation, regulations, codes of practice and industry standards

identifying outsourced supply chain operations conducted through Third/Fourth Party Logistics (3PL/4PL) contracted services

managing dispute resolution and termination processes for contracted services

monitoring contracted services operations and practices

monitoring contracted services using an approved management system

monitoring contracts and contractual obligations

preparing reports on outsourced supply chain operations and compliance of contracted services

recommending potential contract services

reviewing contracted services performance

reviewing contracted services pricing models

undertaking continuous improvement actions including making recommendations on potential contracted services

validating supply chain contracted services integrity of practice

verifying contracted services credentials, capacity and technology systems.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all requirements of the elements and performance criteria and includes knowledge of

circular economy principles in relation to addressing sustainability practices in outsourced supply chain operations

continuous improvement principles

contracted services compliance system and non-compliance remediation

contracted services management plans including Key Performance Indicators (KPIs)

contracts and contractual obligations

critical real time data systems

dispute resolution and termination processes

integrity principles

legislation, regulations, codes of practice and industry standards relevant to contracted services

management systems used for tracking performance of contracted services

prequalification lists and procurement processes for contracted services

price modelling for contracted services

review and report requirements

supply chain stakeholders

types of Third/Fourth Party Logistics (3PL/4PL) contracted services used in supply chains.

Assessors must hold credentials specified within the Standards for Registered Training Organisations current at the time of assessment.

Assessment must satisfy the Principles of Assessment and Rules of Evidence and all regulatory requirements included within the Standards for Registered Training Organisations current at the time of assessment.

Assessment must occur in workplace operational situations where it is appropriate to do so. Where this is not appropriate, assessment must occur in simulated workplace operational situations that replicate workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment must include access to a range of

exercises, case studies or other simulations

materials and tools including digital supply chain equipment used in industry

documentation including organisational policies and procedures, industry standards, regulations, codes of practice, operational manuals and equipment specifications.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Outsourced supply chain operations, conducted through contracted services, are identified 
 
 
 
 
Pricing models for contracted services are reviewed, in accordance with supply chain procedures 
 
 
 
 
Performance of contracted services are monitored, using an approved management system, to ensure KPIs are being met 
 
 
Performance of outsourced supply chain operations and compliance of contracted services is reviewed, in accordance with supply chain procedures 
 
 

Forms

Assessment Cover Sheet

TLIX0016X - Manage outsourced supply chain operations
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

TLIX0016X - Manage outsourced supply chain operations

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: